Terms & Conditions
Definitions: In this agreement the terms have the following meanings:
- “The Client” means any person, company, partnership, organisation or body at whose application, IWebU® agrees to provide the products and/or services under the terms of the agreement.
- “The Agreement” means the contract between IWebU® and the Client to which these conditions will apply.
- “The Contract” mean the digital or printed document completed by the client in order to enter the Agreement.
- “Order” is the request by the Client for products and/or services in The Contract/agreement
- “Completion of site” means 4 days from the site being uploaded to a temporary site on the server of IWebU® , for approval by the client, without notification from the client that the site is unsatisfactory
- “Deliverables” are the outputs of services to be supplied under the agreement.
Scope: This agreement shall apply to all goods and/or services ordered by the client from IWebU® .
Payment: An upfront payment of 100% of the total fee is due with order. Whilst any payment due under the agreement remains outstanding, IWebU® shall be entitled at its sole and absolute discretion to withhold provision of any goods or services it would otherwise be obliged to provide under the agreement. Optimisation services may be provided on a monthly basis, SEO / Optimisation services must be paid for at least 1 month in advance. If you wish to cancel SEO / Optimisation services this must be done in writing 30 days in advance. All payments by eft (electronic funds transfer) in South African Rands
Discounts & referral fees: Multiple Discounts cannot be claimed or applied for the same job. If a job has been referred to us and a referral fee is claimed for the job, both parties to the job (the customer and the person referring the work to us) cannot apply for both discounts and referral fees, either the customer can claim a discount where applicable, or the person referring the work can claim a referral fee, but not both. Also only one discount can be applied for at any time.
Your Responsibility: The client must provide all text and other media required for the completion of their website to IWebU® by email (via the questionnaire that will be provided), in advance with the deposit. Except in the case of larger sites where it is not possible to do so, in which case the client must provide such details within 2 days of request by IWebU®. The client is responsible for the spelling and grammar used in the site text, although iWebU® will try to correct obvious mistakes in the text we make no guarantee to do so.
Liability: IWebU® hereby excludes itself, its Employees and or Agents from:- all and any liability for loss or damage caused by any inaccuracy; omission; delay or error, whether the result of negligence or other cause in the production of the web site; All and any liability for loss or damage to clients artwork/photos, supplied for the site.
Copyright: Any web page; design or entire site designed by IWebU® carries a copyright and link to iwebu.co.za, and cannot be reproduced without written consent. The placing of an order by the client or other person/Agency on behalf of the client constitutes a guarantee that all necessary authority and permissions have been obtained in respect of the artwork, design and photographs, for use in the advertisement. The Advertiser/customer must indemnify IWebU® in respect of all actions; proceedings; costs demands and claims arising from any such breach.
Delivery: On completion of work, the deliverables will be uploaded to the client area of IWebU® Server for approval. Upon approval by the client, the deliverables will be uploaded to the clients server. Where the clients site is being hosted by a third party, IWebU® reserve the right to delay uploading of deliverables until full payment has been received. Where delivery has not been possible due to the failure of the client to provide such details as are required for completion within the contract duration, IWebU® reserve the right to demand up to 100% of the outstanding balance, and to charge at an hourly rate for any work that is required beyond the contact time to complete. IWebU® reserve the right to dictate the hourly rate at any time.
Severability: In the event any one or more of the provisions of this Agreement and/or Order Form shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement and/or Order Form shall be unimpaired and the Agreement and/or Order Form shall not be void for this reason alone. In the event that the Client breaks the terms of agreement, IWebU® reserve the right to terminate the agreement and will still be owed up to 100% of the outstanding balance by the client.
Acceptance of Conditions: The placing of an order will confirm acceptance of the aforementioned conditions
Fair Usage Policy: IWebU® hereby holds the right to determine the maximum amount of Website pages and work that needs to be done per Website at a reasonable agreement between the Client and IWebU®. In a case that require’s more work to be done, IWebU® will quote accordingly and the Client needs to accept the quotation in a written format prior to the work being done.